Refund Policy

1. Overview & Scope
At Investapedia Gold, we want you to be completely satisfied with your purchase. This Refund & Return Policy outlines your rights and our obligations regarding orders placed through www.investapediagold.mk.

2. Return and Refund Window
We offer a voluntary change-of-mind return window of 14 days from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

3. Non-Refundable Items
Certain types of goods and services cannot be returned or refunded, including:

• Customized or personalized products

• Perishable goods

• Used or opened items

4. Refund Process
To initiate a return, contact us at info@investapediagold.mk with your order number and proof of purchase. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment metho s within 5–10 business days.

5. Return Shipping Costs
Unless the item is faulty, damaged, or incorrectly supplied by us, you will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

6. Statutory Rights Disclaimer
Nothing in this policy limits or excludes any mandatory statutory rights or guarantees you have under applicable local consumer protection laws.